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Events
Social & Education Calendar (Members Only)
Available
Effective Use of Data to Improve Member and Guest Experience
Effective Use of Data to Improve Member and Guest Experience.
Hosted by 59club, the industry's leading customer service analysts and training provider, the day will comprise morning and afternoon educational sessions, with lunch and a tour of Roehampton Club in between.
Topics on the agenda include new member integration and operational excellence and best practice.
39
Wed Aug 07 (1 sessions)
09:30 AM - 04:00 PM
13 slots available
External Location
Available
Seminar: Enhancing Your Commercial Skills
Date: 19th September 2024
Where – The Caledonian Club
Time: 9.00 - 16.30
Cost: £95 CMAE members / £140 Non-members
Presenter: Debra Adams
Do you know enough about the financial story for your club?
All managers and leaders need to understand the core data that tells the story of their club activities. This data can be generated daily and consolidated in monthly reports showing income, costs, assets, investment and liabilities as well as the key performance indicators for monitoring performance and benchmarking.
This course is ideal for all those in supervisory and management positions who wish to improve their understanding of the club finances.
30
Thu Sep 19 (1 sessions)
09:00 AM - 04:30 PM
20 slots available
External Location
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